Shipping
We ship to addresses in the 50 US states. Orders are packed within 1 to 2 business days. Standard delivery takes 3 to 7 business days after dispatch.
- Standard shipping is free on orders over $75, and $6.95 below that.
- Expedited shipping (2 to 3 business days) is shown at checkout with its price before you pay.
- You get a tracking link by email as soon as your order leaves the warehouse.
If a parcel shows as delivered but hasn’t arrived, email us within 7 days and we’ll open a claim with the carrier.
Returns and refunds
You can return most items within 30 days of delivery for a refund to the original payment method.
Hair extensions and wigs
For hygiene reasons, hair can only be returned unopened, in its original packaging, with the seal intact. We can’t accept hair that has been worn, washed, dyed, cut, or had its lace trimmed.
Beauty
Unopened and unused products can be returned. If something reacts with your skin, contact us and we’ll sort it out case by case.
Health & Wellness
Supplements can be returned with the safety seal unbroken. Opened supplements can’t be resold, so we can’t accept them back.
How to return
Email support@evolibeauty.com with your order number. We send a return label and refund within 5 business days of the item reaching us. Damaged or wrong items are always refunded in full, including shipping.
Privacy Policy
This policy explains what [LEGAL ENTITY NAME] ("Evoli Beauty", "we") collects when you use evolibeauty.com, how it’s used, and your choices.
What we collect
- Details you give us: name, email, shipping address, phone number, and messages you send.
- Order details: products bought, amounts and delivery information. Card payments are handled by our payment processor; we don’t store full card numbers.
- Device and usage data: IP address, browser type and pages viewed, collected through cookies and similar tools.
- For text alerts: your mobile number, the date and time you opted in, the IP address used, and the consent wording shown to you.
How we use it
- To process and deliver orders, handle returns and answer support requests.
- To send marketing emails or texts you have opted in to.
- To keep the site secure, prevent fraud and meet legal obligations.
Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share data with
Service providers that help us run the shop (hosting, payments, shipping carriers, email and SMS delivery), bound by contract to use it only for that service. We don’t sell personal information.
Your choices and rights
You can unsubscribe from emails with the link in any email, and from texts by replying STOP. Depending on your state, including California under the CCPA as amended by the CPRA, you may have the right to know, access, correct or delete your personal information and to opt out of sale or sharing. Email privacy@evolibeauty.com to make a request. We won’t treat you differently for using these rights.
Children
The site isn’t directed to children under 13 and we don’t knowingly collect their information. Text alerts are for people 18 and over.
Contact
[LEGAL ENTITY NAME], [STREET ADDRESS, CITY, STATE ZIP]. privacy@evolibeauty.com.
SMS Terms
Program. Evoli Beauty Text Alerts sends recurring automated marketing text messages about restocks, new arrivals and offers from EVOLI BEAUTY, operated by [LEGAL ENTITY NAME].
How you join. By entering your mobile number on evolibeauty.com, checking the consent box and submitting, you agree to receive these messages at that number. We send one confirmation text, and you’re enrolled after replying YES.
Consent is not a condition of purchase.
Frequency. Message frequency varies, approximately 4 to 6 messages per month.
Cost. Message and data rates may apply according to your mobile plan.
Opting out. Reply STOP to any message to cancel. You’ll receive one final message confirming you’re unsubscribed. STOPALL, END, CANCEL, QUIT and UNSUBSCRIBE also work. To rejoin, reply START.
Help. Reply HELP for help, email support@evolibeauty.com or call [SUPPORT PHONE].
Carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon and UScellular, among others.
Eligibility. You must be 18 or older, have a US mobile number, and be the account holder or have the account holder’s permission.
Timing. Marketing messages are sent between 9am and 8pm in the recipient’s local time zone.
Privacy. Your number and opt-in data are handled under our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Supplement disclaimer
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Dietary supplements are not a substitute for a varied diet. Talk to your doctor before starting a supplement if you are pregnant or nursing, take prescription medication, have a medical condition, or are scheduled for surgery or lab tests. Keep out of reach of children.
Terms of Service
By using evolibeauty.com you agree to these terms. Product colours can look slightly different on screens, and hair lengths are measured stretched straight. Prices are in US dollars and can change before an order is placed; the price at checkout is the price you pay.
Content on this site is for general information and isn’t medical advice. We may refuse or cancel orders that look fraudulent or were placed at a clearly mistaken price, and we’ll refund you in full if we do.
These terms are governed by the laws of [STATE]. Questions go to support@evolibeauty.com.